Mercurial > support-chat / file comparison
comparison: support-chat/js/supportchat.js
support-chat/js/supportchat.js
- changeset 55
- 6f0822a428b7
- parent 54
- e5e70a46ace8
- child 56
- 5dd3b23da0ae
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| 54:e5e70a46ace8 | 55:6f0822a428b7 |
|---|---|
| 99 { | 99 { |
| 100 question_type = $("#support-question-type").val(); | 100 question_type = $("#support-question-type").val(); |
| 101 question_name = $("#support-question-name").val(); | 101 question_name = $("#support-question-name").val(); |
| 102 question_text = $("#support-question-text").val(); | 102 question_text = $("#support-question-text").val(); |
| 103 | 103 |
| 104 var our_nick = question_name; | |
| 105 | |
| 106 set_ui_state("wait"); | 104 set_ui_state("wait"); |
| 107 | 105 |
| 108 // Create our question room | 106 // Create our question room |
| 109 question_muc = new MUC(conn, { | 107 question_muc = new MUC(conn, { |
| 110 // Handle room joins | 108 // Handle room joins |
| 111 joined: function (stanza, muc, occupant) | 109 joined: function (stanza, muc, occupant) |
| 112 { | 110 { |
| 113 if(occupant.nick == our_nick) | 111 if(occupant.nick == question_muc.nick) |
| 112 { | |
| 114 // We joined the question room, now join the team room and tell them | 113 // We joined the question room, now join the team room and tell them |
| 115 team_muc.join(support_config.team_rooms[question_type], our_nick); | 114 team_muc.join(support_config.team_rooms[question_type], question_muc.nick); |
| 116 else if(ui_state == "wait") | 115 // Also post our question to the question room for reference |
| 116 question_muc.send_message(question_text); | |
| 117 } | |
| 118 else if(current_assistant == null) | |
| 117 { | 119 { |
| 118 // We were waiting for an assistant, and one just joined | 120 // We were waiting for an assistant, and one just joined |
| 119 var html = "<span class='muc-message'><span class='muc-nick'>" + htmlescape(occupant.nick) + "</span>" + " is answering your query</span><br/>\n"; | 121 set_assistant(occupant.nick); |
| 120 $("#support-log").append(html).scrollTop($("#support-log")[0].scrollHeight); | 122 if(ui_state == "wait") |
| 121 $("#support-send-button").click(function () | 123 { |
| 124 $("#support-send-button").click(function () | |
| 122 { | 125 { |
| 123 question_muc.send_message($("#support-input").val()); | 126 question_muc.send_message($("#support-input").val()); |
| 124 $("#support-input").val(""); | 127 $("#support-input").val(""); |
| 125 }); | 128 }); |
| 126 set_ui_state("converse"); | 129 set_ui_state("converse"); |
| 130 } | |
| 127 } | 131 } |
| 128 }, | 132 }, |
| 129 | 133 |
| 130 // Handle incoming messages | 134 // Handle incoming messages |
| 131 message: function (stanza, muc, nick, message) | 135 message: function (stanza, muc, nick, message) |
| 139 conn.sendIQ($iq({to: support_config.muc_server, type: "get"}) | 143 conn.sendIQ($iq({to: support_config.muc_server, type: "get"}) |
| 140 .c("query", { xmlns: "http://jabber.org/protocol/muc#unique" }), | 144 .c("query", { xmlns: "http://jabber.org/protocol/muc#unique" }), |
| 141 function (result) // Success | 145 function (result) // Success |
| 142 { | 146 { |
| 143 var unique = Strophe.getText(result.getElementsByTagName("unique")[0]); | 147 var unique = Strophe.getText(result.getElementsByTagName("unique")[0]); |
| 144 question_muc.join(unique + "@" + support_config.muc_server, our_nick); | 148 question_muc.join(unique + "@" + support_config.muc_server, question_name); |
| 145 }, | 149 }, |
| 146 function (result) // Failure to get unique room name | 150 function (result) // Failure to get unique room name |
| 147 { | 151 { |
| 148 var unique = "support-"+Math.floor(Math.random()*512); | 152 var unique = "support-"+Math.floor(Math.random()*512); |
| 149 question_muc.join(unique + "@" + support_config.muc_server, our_nick); | 153 question_muc.join(unique + "@" + support_config.muc_server, question_name); |
| 150 }); | 154 }); |
| 151 | 155 |
| 152 // Create the team MUC object (it will be joined after we join the question MUC) | 156 // Create the team MUC object (it will be joined after we join the question MUC) |
| 153 team_muc = new MUC(conn, { | 157 team_muc = new MUC(conn, { |
| 154 // Someone joined the team MUC | 158 // Someone joined the team MUC |
| 155 joined: function (stanza, muc, occupant) | 159 joined: function (stanza, muc, occupant) |
| 156 { | 160 { |
| 157 if(occupant.nick != our_nick) | 161 if(occupant.nick != team_muc.nick) |
| 158 return; | 162 return; |
| 159 | 163 |
| 160 var sent = false; | 164 var sent = false; |
| 161 for(var nick in team_muc.occupants) | 165 for(var nick in team_muc.occupants) |
| 162 { | 166 { |
| 163 if(team_muc.occupants[nick].affiliation == "none" || nick == our_nick) | 167 if(team_muc.occupants[nick].affiliation == "none" || nick == team_muc.nick) |
| 164 continue; | 168 continue; |
| 165 sent = true; | 169 sent = true; |
| 166 if(support_config.send_invites) | 170 if(support_config.send_invites) |
| 167 team_muc.send_invite(team_muc.jid+"/"+nick, question_text + "\n" + question_muc.jid); | 171 team_muc.send_invite(team_muc.jid+"/"+nick, question_text + "\n" + question_muc.jid); |
| 168 else | 172 else |
| 176 | 180 |
| 177 error: function (stanza, muc, error) | 181 error: function (stanza, muc, error) |
| 178 { | 182 { |
| 179 if(error == "conflict") | 183 if(error == "conflict") |
| 180 { | 184 { |
| 181 our_nick += "_"; | 185 muc.join(support_config.team_rooms[question_type], team_muc.nick+"_"); |
| 182 muc.join(support_config.team_rooms[question_type], our_nick); | |
| 183 } | 186 } |
| 184 else | 187 else |
| 185 set_ui_state("error"); | 188 set_ui_state("error"); |
| 186 } | 189 } |
| 187 }); | 190 }); |
